Michelle Denise Consulting
Michelle Denise Consulting
  • About Me
  • Services
  • Featured Engagements
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    • About Me
    • Services
    • Featured Engagements
  • About Me
  • Services
  • Featured Engagements

Featured Engagements

Many of my engagements involve confidential client work. The examples below highlight business challenges, my approach, and measurable outcomes without disclosing proprietary information.

Enterprise SAP S/4HANA Transformation

Global Consumer Packaged Goods Company


The Challenge

Support a large-scale SAP S/4HANA transformation impacting hundreds of locations, multiple business units, and thousands of employees while minimizing disruption to day-to-day operations.

My Role

Change Management & Learning Strategy Lead

What I Did

  • Developed enterprise learning strategies aligned to business goals. 
  • Designed role-based curricula and learning pathways for multiple functional areas. 
  • Conducted training needs analyses and mapped learning to business processes. 
  • Led simulation development, facilitator preparation, and deployment readiness. 
  • Partnered with Change Managers, SMEs, and business leaders throughout implementation. 

Results

  • Supported adoption across 200+ locations. 
  • Managed a learning portfolio of 350+ assets. 
  • Developed 150+ eLearning courses and 55 learning pathways. 
  • Contributed to a successful enterprise deployment.

Supply Chain Transformation

PepsiCo


The Challenge

Modernize supply chain operations while preparing employees to adopt new processes and technologies across manufacturing, warehousing, and distribution.

My Role

Senior Learning & Change Consultant

What I Did

  • Collaborated with cross-functional teams to understand business impacts. 
  • Built role-based learning journeys for operations teams. 
  • Created simulations, job aids, facilitator guides, and performance support tools. 
  • Supported UAT, go-live, and hypercare activities. 

Results

  • Increased learner confidence before deployment. 
  • Standardized learning across multiple business units. 
  • Reduced time-to-proficiency through structured learning experiences.

Banking Transformation

Capital One


The Challenge

Deliver engaging training for new banking technologies while maintaining consistency across a highly regulated environment.

My Role

Instructional Designer

What I Did

  • Designed blended learning solutions. 
  • Built interactive eLearning. 
  • Developed facilitator materials. 
  • Worked closely with business SMEs to simplify complex topics. 

Results

  • Improved learner engagement. 
  • Delivered scalable training for enterprise audiences.

Retail Transformation

Bath & Body Works


The Challenge

Prepare employees for technology and process changes supporting retail operations.

My Role

Learning Consultant

What I Did

  • Designed performance support tools. 
  • Created instructor-led and digital learning materials. 
  • Worked with project teams to support change adoption. 

Results

  • Delivered consistent learning experiences. 
  • Helped improve operational readiness.

Healthcare Enablement

AbbVie


The Challenge

Develop learning solutions supporting business initiatives within a regulated healthcare environment.

My Role

Instructional Design Consultant

What I Did

  • Partnered with SMEs. 
  • Developed learning assets. 
  • Managed project timelines. 
  • Ensured quality and consistency. 

Results

  • Delivered high-quality learning solutions on schedule.

K–12 STEM Transformation

Public Education


The Challenge

Launch an engineering program across eight schools while improving student engagement in STEM.

My Role

Engineering Program Lead

What I Did

  • Developed curriculum. 
  • Trained educators. 
  • Managed a $500K grant. 
  • Implemented engineering instruction across multiple schools. 
  • Led teacher coaching and professional development. 

Results

  • Program expanded to approximately 1,200 students. 
  • Math and Science scores increased by approximately 60%. 
  • Achieved a 94% Microsoft certification pass rate among participating students.

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